I had lunch in Paris last week with my wife and three friends. It ...

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It’s all in how you hold it. I once had a secretary/receptionist who complained ...

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Have you ever tried to listen to someone but found yourself becoming impatient because ...

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I think the title of this article is taken from one of the U.S. ...

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This article was first published on SuccessNet.org in January of 2005. In any transaction, ...

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The tendency in most organizations—whether large companies, government departments or even family units—is not ...

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