Archive for January, 2008

Getting Your Business to Work Without You

Do you own a business—or does it own you?

Note: This seminar is particularly suited for business owners with
companies over 2 years old and revenues in excess of $100K.

If your business feels overwhelming, if you’re trying to juggle all the balls, but are dropping them regularly—or even on occasion—this is probably for you.

If you feel alone and lack support, this could also be for you.

Unless your business can operate without your day-to-day involvement, you don’t really own a business—your business owns you.

You most likely know a lot about what you need to do to take your business to the next level. But, the challenge is DOING it, right?

What got you where you are will rarely get you to the next level.

Strategic planning is important, but planning without action isn’t worth much. Execution is what creates the value.

If you want to get clear on your vision, develop a fun, inspiring strategic plan and put together the building blocks of a workable operational plan, then you will find this discussion worthwhile.

In this recording we talk about how . . .

  • to transform chaos into order
  • franchises can teach us how to gain our freedom
  • you can have your own board of directors
  • principles and strategies trump tactics
  • and more . . .

If you’re happy with where your business is, if you think doing the same things that got you where you are today will get you where you want to go, then don’t waste your time.
On the other hand . . . . . . if you’re open to transforming the way you do business, if you’re ready to take charge of your company, I urge you to listen to this Teleseminar.

In it, I share with you my insights on how to get your business to the next level. We talk about how you can have more free time and dramatically leverage your business to more profitability.

You’ll come away thinking bigger, clearer and with ideas you can put to immediate use to grow your business.

Understand what keeps you from getting into the big leagues.

Get clear on the direction and the path to big success.

PS: I also encourage you to access our free report, ‘10 Pillars of a World Class Business’.

I think you’ll find it intriguing.

Categories: Business Growth, Leadership Tags:

I’m Living My Dream

I’ve received more feedback—all positive—on my latest article than on anything I’ve written in the last six months.

It’s located here.

And our friends at liked it so much they even had it professionally recorded. Cool.

To LISTEN to this message, click here.

Categories: Goals, Success Principles Tags:

Are You Consistent in Your Business Practices?

Warning: You may be losing customers because they don’t receive a consistent experience from you.

One of the strategic advantages a franchise business has over other business models is the consistency of the customer’s experience.

You might argue that many fast food franchises are not very high quality and you would be right. McDonalds doesn’t make the best hamburgers and Dominos Pizza doesn’t make the best pizza pies. But they excel in large part by delivering the same thing in the same way. The customer gets what they expect. They are predictable and consistent.

And that works.

So what does this have to teach those of us who don’t have a franchise? I submit that we can all do a better job of delivering consistency.

You see, when a customer has a good experience, it’s critical to replicate that experience for them each and every time. Even if you deliver a good experience in subsequent transactions, if it’s too different, it won’t feel quite right to them. You will have changed the expectation and they will be confused.

And a confused mind takes no action. If the customer is surprised, bewildered or confused, they may stop doing business with you. And they may not even be able to tell you why.

They just sense that something didn’t feel, look or taste like it did before. The pattern was altered and disharmony crept in.

You can have lots of cohesive elements to your business, but even ONE thing can create discord and take away from the harmony.

It’s all part of becoming and remaining dependable.

There are numerous ways in which we can be more consistent.

Our packaging, colors, timing and logo should all contribute to this consistent intention. The way things feel, look, smell and taste are all part of the customer experience and they should all work together.

I suggest taking a close look at how consistent—or inconsistent—your business practices are. Make it a priority to have all aspects of your product or service consistent.

Look at every aspect of your business from prospect to customer and dig deep to discover pockets of inconsistency.

By doing so, you will improve your brand, increase loyalty and grow your business faster.

How does your business stack up against the 10 Pillars of a World Class Business? Take the assessment now and get the 10 Pillars Report. Both free!